That Bob Dylan analogy seems appropriate… I recall sometime in 2003 I visited Nokia’s application store for the US, run by some obscure e-commerce service provider in Eden Prairie, Illinois. One of the ten offered business productivity applications was titled ‘Biblical Quotes’. In a subsequent conversation the then-head of Forum Nokia, Lee Epting, admitted that there was some room for improvement.
The recent announcement seems fairly encouraging, though. The lineup of content partners looks impressive - getting onboard names like Fox, Myspace and Facebook tells about a won battle fought since quite a while ago. And the ’smart store’ concept of auto-personalization based on context, location and behavior is nothing but a materialization of those visions we all in the mobile industry have been discussing at conferences. It is nothing more than what Amazon has executed really well. Except of course that the true mobile aspects such as context and location can now be included. Comparing with the iPhone app store, though, the proof on the market will heavily rely on how well Nokia has been able to innovate on usability to narrow Apple’s lead.
As my better-informed friends point out, Nokia is a slow train - but it is a train, not a bicycle. It can shoot with heavy impact roughly 18 to 24 months after having been hit first. To quote my friend’s insight here directly:
“Nothing that is happening at Nokia today is surprising or unforeseen. Cycle times are such that what we see now was set in motion at least 2 years ago. Platform issues are 4 years in the making. Nobody is being stupid, just doing their bit in a process-heavy organization. Apple is a priority-heavy organization. Getting the priorities right is more important at a time when fundamentals change rapidly from under you. You can’t rely on process optimization since what you are optimizing is evaporating.”